Some of the items I ordered did not arrive with my order. Where are they?

Updated 2 years ago by Jonny

Occasionally, for reasons we canat control, we run out of stock on certain items. We are usually able to replenish stock within a few business days. If we can obtain your product within this time, we will delay your order one day in order to ship it in its entirety. If an out of stock item will delay your order for more than a few days, we may choose to ship the in-stock products and place the remaining items on back-order. Any back-ordered products will be listed on your packing slip. We will ship the balance of your order when available at no extra shipping cost. If an item is unavailable for an extended period of time from the manufacturer for any reason, we will cancel that item off your order, and you may reorder it again at a later date.


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